Your Questions, Answered: Qymno's FAQs
Welcome to Qymno! We've gathered the most common questions our customers ask to provide you with quick, easy-to-understand answers. If you can't find what you're looking for, feel free to contact us!
PAYMENTS & ORDERING
1. What payment methods do you accept?
We offer several convenient payment options:
- Cash on Delivery (COD)
- Credit Card
- Bank Transfer
- EasyPaisa
- JazzCash
2. How can I cancel my order?
You can easily cancel your order by reaching out to our customer support team. Please contact us via Email or WhatsApp, and provide your complete order details for quick processing.
DELIVERY & TRACKING
3. What is your standard delivery time?
Our standard delivery time is approximately 1 week (7 days) from the time your order is placed.
4. How can I track my order?
To track your order, please send us a message on WhatsApp. You must include your Order ID and the full details of your order. Our team will then provide you with the latest update on your package's location and progress.
RETURNS & EXCHANGES
5. What is your return and exchange policy?
We focus on ensuring you get the product you want:
- Exchange: If you are not satisfied with the item, we are happy to facilitate a product exchange for an item of equivalent value.
- No Refund: Please note that we do not process cash refunds or return the original payment amount. Exchanges are offered instead of refunds.
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